Collect
Inventory documents, SOPs, FAQs, recordings and approved sources.
Governed business memory
Your Business Knowledge Should Not Live Inside One Employee’s Head.
Turn scattered SOPs, policies, service logic, FAQs and training into a private, source-aware AI assistant your authorized team can use.
The knowledge SPOF
If your best employee leaves, what leaves with them?
Documents alone do not create continuity. The knowledge must be current, governed, findable and connected to the work your team is trying to complete.
Common symptoms
- The answer changes depending on who is asked
- SOPs are outdated, duplicated or hard to locate
- New hires interrupt senior employees for routine questions
- Pricing and exception logic live in the founder’s head
- Policies are copied into unapproved public AI tools
- No one owns document accuracy or access
The governed knowledge layer
Answers with context, permission and evidence.
Govern
Define owners, review dates, access roles and restricted material.
Retrieve
Deliver source-aware answers through a private assistant experience.
Improve
Track unanswered questions, gaps and content requiring human review.
Use cases
Business memory at the point of work.
Employee onboarding
Give new hires clear answers without draining your strongest operators.
Service delivery
Retrieve procedures, standards and exception handling during client work.
Sales enablement
Access approved offers, case evidence, pricing logic and qualification guidance.
Policy access
Surface current HR, privacy, compliance and internal operating policies.
Technical support
Use product and troubleshooting knowledge with clear escalation thresholds.
Leadership continuity
Capture decision principles and operating logic before they become a crisis.
Security by design
Private means controlled—not merely password protected.
- Role-based access appropriate to the business
- Source and permission inventory
- Separation of public and restricted knowledge
- Traceable answers and human escalation
- Retention and review workflow
- Deployment options based on sensitivity and scope
Capture the knowledge before absence turns it into exposure.
Start with the people, processes and decisions your business cannot lose.